AllMySubs — Support
Need help with AllMySubs? The fastest way to reach us is email — a human reads every message.
We reply within 3 business days, usually sooner. Write in English or Portuguese.
Frequently asked questions
Does AllMySubs cancel subscriptions for me?
No. AllMySubs reminds you before renewals and links you to each service’s own cancellation page, but the cancellation itself always happens at the service. The app has no access to your bank or to the services you track.
How do renewal reminders work?
For each subscription you add, you choose how many days in advance you want to be notified. The reminder is a local notification on your device — make sure notifications are allowed for AllMySubs in your phone settings.
Does the app read my bank statement to find subscriptions?
No. You add subscriptions yourself, which keeps the app simple and keeps your financial data out of it entirely.
How do I delete my account?
Inside the app, go to Settings › Account › Delete account. Deletion is immediate: your content is removed from our systems right away and from backups within 30 days. If you no longer have the app or cannot sign in, use our deletion request page at rochalabs.pro/apps/allmysubs/delete-account/ and we will complete it within 3 business days.
How do I cancel my subscription?
If you subscribed through the App Store, open your device Settings › your name › Subscriptions, select AllMySubs and tap Cancel. If you subscribed through Google Play, open the Play Store app › profile › Payments and subscriptions › Subscriptions. Deleting the app never cancels a subscription, and you keep access until the end of the period you already paid for.
How do I remove the ads?
Ads appear only in the free version of AllMySubs — subscribing to the paid plan removes them entirely. If you already subscribe and still see ads, sign out and back in, and contact us if it persists.
Finding your app version
When reporting a problem, include the app version: open AllMySubs and go to Settings — the version number is shown at the bottom of the screen. It helps us reproduce exactly what you are seeing.
Other contacts
Privacy requests: hello@rochalabs.pro. Anything else about the studio: hello@rochalabs.pro.